print sharing woes

March 15, 2005

Trying to connect to HP OfficeJet G85 printer shared on an IBM XP Pro box. Connectivity was good, but name resolution was not reliable (p2p network). I banged my head against the wall trying to set it up via the IP address. Everytime I tried to connect to \\hpoffice I got this error:
Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server.

I finally set up a static entry for the IBM in the host file of the client PC. Then connecting to \IBM\hpoffice worked fine. Go figure. I also noticed that the Printers and Faxes folder only showed up when connecting via \IBM

3 Responses to “print sharing woes”

  1. Steve Says:


    I am having the exact same issue you have described here, but I am not quite as technical as you. Can you talk me through the steps required to get to resolution?


  2. baumer Says:

    Figure out the name of the machine physically attached to the printer.
    In XP/2K:
    – Right click on my computer
    – Select properties
    – Click ‘Computer Name’/’Network Identification’ tab
    – Note the full computer name

    Figure out the IP address of the same PC:
    – Start > Run
    – Type cmd and click OK
    – In the black window that comes up type ipconfig and hit enter
    – Note the IP Address

    Open c:\windows\system32\drivers\etc\hosts in notepad on the other PC.
    – Using the info collected above, add a new line to the bottom of the file in the form: [IP address][TAB][Computer name] for example server
    – Save the file and exit.

    On the same PC:
    – Start > Run
    – Type \[computer name], in our example above \server and click OK

    A window should open that will allow you to double click on the shared printer to install it.

  3. zzz Says:

    We had the same problem and thanks to your excellent information here, the problem has been solved.

    Thanks a lot for your help!

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: