can’t open jpeg/picture attachments

October 5, 2005

I have received 4 calls in the last couple weeks from people that can’t open jpeg’s from Outlook. An error pops up saying that it can’t find the file. The common thread is that they all have Dell PC’s with Dell Picture Studio as the default profram to open jpeg’s. I have yet to see a reason why you should use their software over something like Picasa or the Windows Picture and Fax Viewer.

To fix the problem

  1. save the jpeg to your hard drive
  2. browse to the file location
  3. right click on the file and select Open With
  4. Select Choose Program... from the flyout menu
  5. Select Windows Picture and Fax Viewer
  6. Check Always use the selected program...
  7. Click OK

One Response to “can’t open jpeg/picture attachments”

  1. James Says:

    This resolved my problem in under 60 seconds!
    Great advice, Thank you!

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